Frequently Asked Questions

Find answers to the most common questions about chatbots, conversational AI, and building with Typebot.

  1. Are chat bots illegal?

    Chatbots are legal when used ethically and in compliance with regulations. Legal requirements include disclosing bot int...

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  2. Can I automate WhatsApp Business?

    Yes, you can automate WhatsApp Business at two levels. Basic automation (free) The WhatsApp Business App offers greetin...

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  3. Can I create a WhatsApp chatbot for free?

    Yes. Typebot offers a free plan that includes full chatbot building capabilities and WhatsApp deployment for up to 200 c...

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  4. Can I train a chatbot with my own data?

    Yes. You can train a chatbot with your own data using Retrieval-Augmented Generation (RAG). This works by uploading your...

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  5. Does WhatsApp Business have chatbots?

    No, WhatsApp Business App does not have built-in chatbots. It only offers basic automation: greeting messages for new co...

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  6. How can chatbots be used for marketing?

    Chatbots enhance marketing in six ways: 1. Lead capture – Replace static forms with conversational experiences that conv...

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  7. How do I enable the reply option in WhatsApp?

    To enable auto-replies in WhatsApp Business: 1. Open the WhatsApp Business App 2. Tap More options (⋮) Business tools 3...

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  8. How does chatbot automation work?

    Chatbot automation works by processing user messages through predefined rules or AI models to generate responses automat...

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  9. How to build a knowledge base for AI chatbot?

    To build a knowledge base for an AI chatbot: 1. Collect your content – Gather FAQs, product documentation, support artic...

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  10. How to chat AI on WhatsApp Business?

    To add AI chat capabilities to WhatsApp Business, follow these steps: 1. Get WhatsApp Business API access Create a Meta...

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  11. How to generate leads from WhatsApp?

    Generate leads from WhatsApp using: 1. Click-to-WhatsApp ads on Facebook and Instagram that open a WhatsApp conversation...

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  12. How to get real estate leads with AI?

    To generate real estate leads with AI: 1. Deploy a chatbot on your website and landing pages that engages visitors insta...

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  13. How to qualify real estate leads?

    To qualify real estate leads, ask about: 1. Budget and pre-approval status – Are they pre-approved for a mortgage or hav...

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  14. How to set up quick replies on WhatsApp?

    In WhatsApp Business App: 1. Go to Settings Business Tools Quick replies 2. Tap the + icon 3. Create a message with te...

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  15. How to use AI to qualify leads?

    To qualify leads with AI, build a chatbot that asks strategic qualifying questions about budget, timeline, needs, and au...

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  16. Is being a bot illegal?

    Using chatbots is legal for legitimate business purposes such as customer support, lead generation, and automation. Howe...

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  17. Is WhatsApp automation illegal?

    WhatsApp automation is legal when using the official WhatsApp Business API and following Meta's policies. You must get o...

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  18. What are the 3 best AI chatbots?

    The three best AI chatbots for businesses in 2025 are: 1. OpenAI GPT-4 The most capable language model for natural, nua...

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  19. What are the 5 requirements for a lead to be considered a qualified prospect?

    The five requirements for a qualified prospect are: 1. Budget – Can they afford your solution? 2. Authority – Do they ha...

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  20. What are the four types of chatbots?

    The four main types of chatbots are: 1. Rule-based chatbots Follow predefined decision trees and scripts. Each user act...

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  21. What are the tools to automate WhatsApp messages?

    The best WhatsApp automation tools in 2025 include: Typebot – Open-source visual builder with native WhatsApp deployment...

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  22. What criteria do you use to qualify leads?

    Effective lead qualification criteria include Budget (can they afford it?), Authority (are they the decision-maker?), Ne...

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  23. What is a chatbot for lead qualification?

    A lead qualification chatbot automatically asks prospects questions to determine if they are a good fit for your product...

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  24. What is a good lead qualification rate?

    A good lead qualification rate ranges from 20-30% for most B2B businesses. This means 20-30% of raw leads meet your crit...

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  25. What is AI marketing automation?

    AI marketing automation uses artificial intelligence to personalize and optimize marketing tasks at scale. It includes c...

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  26. What is an AI chatbot for internal employees?

    An AI chatbot for internal employees is a digital assistant that helps staff with workplace tasks like HR inquiries, IT ...

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  27. Which AI is best for WhatsApp?

    For WhatsApp chatbots, the best AI models are OpenAI GPT-4 and Claude for natural language understanding and generation....

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  28. Which chatbot is best for marketing?

    The best chatbots for marketing in 2025 are: Typebot – Open-source visual builder, excellent for lead generation, quizze...

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