← All templates
⭐

NPS Survey Chatbot Template

ByTypebot
Quiz & Survey

An NPS survey chatbot template that measures loyalty in under a minute.

Ask the classic NPS question in a friendly, lightweight flow. The chatbot collects a score and a short reason. Use it to track customer sentiment and spot issues early.

Best for

  • SaaS teams
  • Customer success
  • Product feedback

Data you collect

  • NPS score
  • Reason
  • Optional contact

Key takeaways

  • Goal: Measure loyalty with a quick NPS flow.
  • Flow: Score first, then ask for a short reason.
  • Result: Clear feedback you can act on fast.